We believe that what our customers say about us is important. We aim to provide our customers with top quality fall protection solutions and to make the process as simple and enjoyable as possible. Here are just a few things that our customers have said about us:
"Simplified Safety provided good customer service. The rep I spoke with was very helpful explaining the different product features and options. The product was shipped and arrived when expected. Overall I was satisfied with experience."
Facilities Project Manager
"I was very happy with the level of service from your company and also the response from my first request and very helpful on choosing the product."
"I ordered the items I needed from a gentleman named Bill Gucker. He was very helpful with information and my items were ordered correctly and shipped in no time."
"The staff is very knowledgeable and looks to find the best solution for your request. They make sure that before an order is placed, all areas have been covered and customer is completely satisfied."
"Dan was great in communicating with me in regards to shipment and error. He resolved the issues ASAP. "
"The sky light guards are durable and easy to install. I cannot ask for anything more."
Facility Service Manager
"I appreciate the high quality products and excellent customer advice from the good folks at Simplified Safety. Would heartily recommend them!"
"We had an OSHA issue that needed a fast response. Dan helped guide me along the way - even flying 1/2 way across the country to first hand review the project. Once on site, in only took 20 minutes for myself and an operator to clearly understand the assembly of the system. We proceeded to install 4 sections of railing totaling 168 feet with 4 men in 2 days. "
"Shipping department only shipped half of the order. I contacted sales rep and he had shipping contact me, verified discrepency, apologized and got the remaining shipment right out.
Sales staff - Daniel Wampler excellent. Bill at Shipping dept.very helpful. Product looks good on roofs - no issues for appearance to administration types!"
Building and Grounds Supervisor
"The website was intuitive and easy to use. The order was filled and I received confirmation immediately. When the order was sent I was informed by email and given a tracking number which I used to track the order to my shop. The order was shipped within one day of my placement."
"My experience with this purchase was great. Kevin was very knowledgable and provided me with a quote and answers very quickly. I had no difficulty with this order and have zero complaints."
"Outstanding service, always got an instant reply. Very helpful over the phone, answered all my questions."
"I believe in good communication from the business to the customer. Initially I was put in contact with you via a third party, once I introduced myself and assumed the talking points I was replied to within a very reasonable time frame which made the approval process great on my end. I believe in no nonsense when discussing safety and you have the same approach, which I truly appreciate. Thank you for the great product, and I will send pictures once installed. "
"Excellent Service. I received a helpful response and the information I needed for my client the very same day."
"Bill did an outstanding job of working with us on getting the fall-safety solution that works best for us. He was prompt in returning phone calls and e-mails and ensured that our HUGS arrived right on time. "
"Service was very quick, had quote within days and follow-up to revisions within hours."
VP of Engineering
"We have had a great experience with your sales team, and the product you provided worked perfectly for our project. It arrived at our location promptly, the order was complete and ready for use, and it was easy to install. I will recommend Simplified Safety for all our future safety project needs. Thanks for all the hard work you and your team are putting in."
"Since our roof access allowed us to bring the units to the roof fully assembled, we were able to set the screens over the skylights and tighten the draw rods. Installation was extremely quick and easy. We are extremely happy with the end result."
"KeeGuard is very strong, easy and fast to install and looks like a quality finished solution."
Facility Service Manager
"Simplified gave me the best price for my Keeguard products and kept in constant contact."
Environmental, Health & Safety Manager
"The fall protection products I purchased came very quickly, next day. I had ordered very similar items from a different company with a lead time of 7 to 10 business days and Simplified was able to get me the same product next day, right before the holiday so that I didn't miss my timeline."
"Simplified Safety did a great job communicating what they could do and worked with me to insure I got the right product. What impressed me most was their customer service. After my first conversations with customer service I sent a new note for some more details. My initial customer service rep was on vacation and another customer service representative stepped in and worked with me without any delays in service. I have now installed one of the two pallet gates I purchased and it was a very simple installation."
"I was so impressed with the speed and promptness of the sales team and with their help in designing appropriate safety equipment. "
"I had a problem and Simplified Safety had the solution. They provided fast service and carry a wide selection of products to assist you in correcting any problems you may have. In this case we went with their self-closing pallet gate. Great product and my guys love it. Thanks Simplified Safety "